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Case Study – Swatch

Posted on June 19, 2019

Swatch Case Study

The Company

Everyone recognizes a Swatch when they see one. There is this simple, yet very recognizable design that makes Swatch stand out from all other brands. The company is part of The Swatch Group, which owns other successful brands such as Tissot and Omega. Founded in 1983 by Nicolas Hayek, The Swatch Group is now the largest watch company in the world.

The Problem

Fadi Rajab, US Operations Manager at The Swatch Group, was looking for more reliable insights for the Swatch US stores. One main aspect that was desired for years was the need for personalized and responsive support. For Swatch US, it is crucial to monitor essential KPIs in real-time to be able to react fast. As a result, the Swiss company was on the lookout for a new traffic counting provider that would meet these criteria.

We were also looking for control from a higher level. Our previous solution simply didn’t provide the right tools for our needs. We are glad that Prodco Analytics was able to fulfill this requirement.

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Prodco International Earns International ‘Partner Achievement Award’ for Outstanding Innovation and Customer Service

Posted on February 22, 2013

Irisys, a global leader in thermal retail technology solutions, has awarded Prodco International with its North American Partner Achievement Award for outstanding achievements in delivering innovative products and superior customer service. Irisys evaluates potential award recipients on sales volume, customer satisfaction levels and innovation.

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