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Data Validation Analyst

Montréal, QC
Full-time, Permanent
Salary: $35,000.00 to $37,000.00 /year

The Data Validation Analyst is a key member of the RMS (Remote Managment Service) group at Prodco. You will be the primary contact for client related issues concerning retail traffic at the stores. You will work hand in hand with support and IT staff for all technical and data related issues. You will maintain the client’s database by updating changes requested by clients. Provide training on the software to clients.

Responsibilities and duties: Monitor Daily Data for all Retail Locations Daily Ticketing updates for service requests Software administration and client Application Maintenance Analyze Data and report problems and issues Verify traffic and maintain accuracy Analyze data to increase the performance of the business. Report, to customers, traffic trending. This post requires an extremely high level of concentration combined with detail-oriented work ethics and the ability to analyze data and find solutions to problems. Work hand in hand with the client and ensure a high level of customer satisfaction.

The ideal candidate would have a minimum of 3-4 years of Data Analysis, and 2-3 years of experience of Customer Service experience. Requirements: French / English bilingual (written and spoken). Very good knowledge of SQL.

Computer skills; SQL, Excel, Word, PowerPoint.

Please send all resumes to Bushra Eid, Data Delivery Manager

Company description

Prodco Analytics is a global leader in Retail Traffic Intelligence Management. We help drive business profitability by providing solutions that identify opportunity, increase sales performance, service level requirements and realize operational efficiencies. This enables organizations to quantify the impact of business change, marketing events and other activities. Our services include subscription-based real-time customer traffic collection, auditing, remote system management and online analytical reporting using industry-leading people counting technology. With over 35,000 installed locations across 42 countries, our traffic counter solutions are helping more than 170 organizations improve performance, opportunities, profitability and customer service levels by better understanding customer traffic behavior.

Job Type: Full-time

Salary: $35,000.00 to $37,000.00 /year

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